Frequently Asked Questions
Q: What is Rafiky?
A: Rafiky is an AI-powered tourism marketplace that connects travelers with authentic local experiences in Egypt. It aims to make travel easy and enjoyable for travelers while supporting local businesses.
Q: How can I download the Rafiky app?
A: You can download the Rafiky app from the iOS App Store or Google Play Store on your favorite device.
Q: What makes Rafiky unique for travelers?
A: Rafiky offers a dual marketplace model where travelers can either book pre-verified services from local providers or post a personalized trip request. This allows local experts to craft custom itineraries tailored to your preferences.
Q: What are the main benefits of using Rafiky as a traveler?
A: Travelers benefit from personalized experiences, connections with authentic local culture, effortless AI-powered trip planning, immersive Augmented Reality (AR) features, convenient booking and payment options, 24/7 support from AI chatbots, and curated choices of experiences via interactive maps and lists.
Q: How does AI help me plan my trip on Rafiky?
A: AI on Rafiky can generate personalized itineraries based on your interests, budget, and travel dates. It can also help you discover hidden gems, optimize your travel routes for efficiency, and provide real-time answers to your questions through chatbots.
Q: What is the "dual marketplace" model?
A: The dual marketplace model means travelers have two options: they can directly book services from a curated list of verified providers, or they can create a custom "Trip" request outlining their desired activities, and local service providers will then bid to fulfill that personalized itinerary.
Q: How does Rafiky support service providers?
A: Rafiky provides a community-supportive platform for providers with low-commission models. This helps them grow their business and reach a wider audience of travelers.
Q: How can providers use AI to improve their services on Rafiky?
A: Providers can leverage AI for personalized marketing campaigns, creating engaging content (like blogs and videos), improving customer service through AI chatbots for instant replies, analyzing traveler feedback using AI sentiment analysis tools, and gaining insights into their business operations with AI-driven analytics.
Q: Can providers use AI to create marketing content?
A: Yes, providers can use AI content generators to produce high-quality blogs, videos, and promotional materials at scale to keep their audience engaged and boost visibility.
Q: Does Rafiky offer 24/7 customer support for travelers?
A: Yes, Rafiky's AI-powered chatbots are available 24/7 to provide instant support and answer common travel questions.